FAQ

Last updated May 10, 2022

1: Does the video need to be reviewed after being uploaded?

Videos will be reviewed after they are uploaded.

First of all, the system will automatically review, such as pornography, terror related content, will not be normal transcoding.

Secondly, after the video is released, we will also conduct manual review. If the content of the video is found to be in violation, we will enforce a zero-tolerance policy and directly close the account and confiscate all payments made.

2: How long will it take for the system to process the video after it is uploaded?

The transcoding time depends on the length of the video source file and the number of transcoding files. By default, the system processes a video twice as long as the video duration. For example, the system processes a 5-minute video within 2-3 minutes.

3:: Can I get a refund?

As a free trial is provided, we do not accept any form of refund. I'm sorry.